Return, Refund & Exchange Policy
At CeeAmArt Jewelry, we want you to be completely satisfied with your purchase. If you have any concerns about your order, please review our return, refund, and exchange policy below:
1. Returns
- You may initiate a return within [X] days from the date of delivery if you are not completely satisfied with your purchase.
- To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
- To initiate a return, please contact our customer support to obtain a Return Authorization (RA) number.
- Returns without an RA number will not be accepted.
- You are responsible for the return shipping costs, unless the return is due to a mistake on our part.
2. Refunds
- Once your return is received and inspected, we will process your refund within [X] business days.
- Refunds will be issued to the original payment method used during the purchase.
- Please note that shipping charges are non-refundable.
3. Exchanges
- If you received a defective or damaged item, please contact our customer support within [X] days of receiving the item to request an exchange.
- To be eligible for an exchange, the item must be in its original condition, unused, and in the original packaging.
- We will send you a replacement item of the same value as the original purchase.
4. Non-Returnable Items
Some items, such as personalized or custom-made jewelry, are non-returnable unless they arrive damaged or defective.
5. Cancellations
All content, logos, and images on our Website are the property of CeeAmArt Jewelry and are protected by intellectual property laws. You may not use our content without our express permission.
6. Contact Us
If you have any questions or need assistance with returns, refunds, or exchanges, please contact us. Our customer support team is here to help.
7. Changes to the Policy
We may update our Return, Refund & Exchange Policy from time to time. The most recent version will be posted on our website, and any changes will be effective upon posting.
Thank you for choosing CeeAmArt Jewelry. We appreciate your business!